Mark Snell's Resume

Contact Information
Mobile: 0416 154 866
E-mail: mark@geekzone.com.au

Date of Birth
4th September 1972

Marital Status
Married

Hobbies & Interests

  • Indoor Cricket, Tennis, Volleyball, Netball
  • Personal Development
  • Web Site Design
  • Rebuilding Computers
  • Online Journalism & Product Reviews
  • Computer Games and their Development
  • Technical Production & Theater

Employment History

June 2006 - Current

    The Tech Doctor Network

    Director

    • On-Site it Support for Home & Small Businesses
    • All manner of Hardware Software and Peripheral Sales

February 2001 - Current

    GeekZone

    Director

    • Design & Develop web presences for Small Businesses
    • Provide Consultative information for Small Businesses
    • Create, Design & Develop Talkin' Tech Australian IT News and Reviews site

October 2005 - June 2006

    Victorian Dept of Education

    IT Security Officer

    • Maintain IT Security Systems
    • Provide EduPaSS support (At the time, the world's largest secure wireless network)

January 2003 - October 2005

    GeekZone & Network Neighborhood

    Specialist Technician

    • Provide full service ICT Support to Schools
    • Manage 1500+ Users, 500 Computers across Multiple Sites
    • Co-ordinate Maroondah Network (cluster)

December 1999 - December 2003

    RMIT IT Test Lab

    IT Testlab Network Engineer

    • Test new IT equipment
    • Develop new test procedures
    • Write reviews for PC Magazine Australia, now Australian Technology & Business Magazine www.technologyandbusiness.com.au
    • Write pre-purchase reports for government and corporate clients
    • Set up Testlab's network testing facility
    • Develop IT Testlab web presence

March 1995 - December 1999

    RMIT University
    Faculty of Art, Design & Communication

    Technical Officer, Lab Manager & acting Faculty IT Manager

    • Develop Faculty IT Plans
    • Manage P.C. and Macintosh Laboratories
    • Develop, Manage and Administer Novell Network
    • Hardware and Software Troubleshooting for Students and Staff
    • Planning, Lease and Purchase of Hardware and Software
    • Representative of Faculty on RMIT IT Technical Committee
    • Laboratory supervision

October 1998 - January 2000

July 1998
    Australian Film Commission
    Being Connected

    Exhibition & Network Technician

    • Setup of Conference Internet Cafe and Interactive Exhibition
    • Speaker support for 38 Speakers over 2 venues for 3 days.
    • All Hardware, Software and Network setup and maintenance

February 1994 - March 1995
    RMIT University
    Department of Design

    • Technical support of P.C. and Macintosh Laboratories
    • Setup and Administer Novell Network
    • Hardware and Software Help Desk for Students and Staff
    • Purchase of Hardware and Software
    • Laboratory supervision

February - December, 1993
    RMIT University
    Department of Design (Industrial Design)

    • Technical support of P.C. Laboratory
    • Hardware and Software Support for Students and Staff
    • Purchase of Hardware and Software
    • Laboratory supervision

July - November, 1993
    G.T.V. 9 Corporation
    Traffic Department

    • Entering computerised bookings of Network Commercials
    • Liaison with Sales and Marketing
    • Filing and other general clerical duties

April - May, 1993 and December 1993 - February 1994

April - May, 1993
    I.T.S. Coursemaster
    Contract Programmer

    • Contract Computer Based Training Programmer
    • Assist Graphical Artist

September, 1991 - September, 1992
    I.T.S. Coursemaster
    Programmer

    • Computer Based Training Programmer
    • Technical Officer
    • Site Installations
    • Assist System Administrator
    • Customer Support
    • Assist Graphical Artist

Education

November 1999 - December 2002
    RMIT Department of Computer Science
    IT Graduate Certificate
    Incorporating:
  • Novell CNA
January - May 1991
    Computer Power Training Institute
    Diploma of Micro-Computer Technology

February 1989 - October 1990
    McKillop Senior College
    Successfully completed H.S.C.

Key Strengths - Technical

  • A broad range of expertise in the computer/networking field.
  • Good working knowledge of networking protocols and security including Wireless, VPNs, Firewalls.
  • Excellent working knowledge of DOS, Macintosh System 7 - 10(X), Windows 3.x, 95/98/NT/2000/XP.
  • Very Good working knowledge of Unix/Linux inc PHP, MYSQL, Apache.
  • Very Good working knowledge of Windows Server products (NT4, 2000, 2003) including Active Directory
  • Good working knowledge of Novell Netware 3.12 - 5.1.
  • Excellent working knowledge of major office applications (Office 97, 98, 2000, XP).
  • Excellent working knowledge of the Internet, including E-mail, News, FTP, and the World Wide Web.
  • Experienced web site designer, especially database backed web design.
  • Excellent skills in the setup and troubleshooting of Mac's and P.C.ís including peripheral devices (scanner, printers, plotters)
  • Experienced in both 2D and 3D Design Packages (Photoshop, Illustrator, Pagemaker...)
  • Some Programming in Visual Basic, C, and Pascal.
  • Excellent skills in explaining technical information to non-technical people.
  • Member: System Administrator Guild of Australia. www.sage-au.org.au

Key Strengths - Personal

  • Ability to understand and work with people from different backgrounds.
  • Ability to work in a team or alone without supervision.
  • Very quick learner.
  • Excellent customer relation skills.
  • Ability to communicate ideas and instructions to others.
  • Ability to listen to and follow instructions.
  • Attended Goalsetting & Personal Development Workshops.
  • Member of Team TNT, Creators of Final Doom. (Large-scale collaborative internet project).


Referees


Hugh Marquis
Computer Systems Engineer
Network Neighborhood Pty Ltd
PO BOX 5012
Frankston Vic. 3199
Telephone: (03) 9708 8700
Mobile: 0413 966 499
Fax: (03) 9708 8664
E-mail: hmarquis@networkneighborhood.com.au

Quenten Knoll
Technical Director
Careforce Church
Monbulk Rd
Mt Evelyn Vic. 3796
Telephone: (03) 9760 8050 (Sunday - Wednesday)
Telephone: (03) 9736 3905 (Thursday & Friday)
E-mail: Quenten.Knoll@careforce.org


Last Updated June 2007